We are in the process of updating our online payment systems. Payments made through NexBillPay will no longer be accepted after June 30th, 2023 and all online payments must be made using these links through CitiSen Portal.


Real. American. Life.

Nestled in southern middle Tennessee, in the beautiful Tennessee Valley, Loretto, Tennessee is a great place to live, work, raise a family, and enjoy life. We have natural beauty here. We have values here. And we have real opportunity here. Ask us for more information. Better yet – visit us! We’d love to show you all the city of Loretto, TN has to offer.

Online Bill Pay

How do I use this service?

Customers will need the following:

  1. The account number (located on your billing statement).
  2. Your payment method: check, debit card or credit card.

Nothing from February 29, 2024 to March 7, 2024.


Quick answers to questions about services, hours, departments, and more.

Municipal Departments

Our different municipal departments and how to connect with each

Annual CCR Water Report

Our most recent Loretto Water System Water Quality Report.